Frequently Asked Questions

Everything you need to know about JDOT FRAGRANCES products and services.

Are your fragrances authentic?

Yes, JDOT FRAGRANCES guarantees 100% authenticity. We source our perfumes directly from authorized distributors and reputable manufacturers to ensure you receive only genuine luxury scents.

How long does shipping take?

Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days, while expedited options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return policy for unopened and unused items in their original packaging. Due to hygiene and safety standards, we cannot accept returns on fragrances that have been sprayed or opened.

How should I store my perfume to ensure it lasts?

To maintain the integrity of the scent, store your bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as in a bedroom drawer rather than a bathroom.

Do you offer international shipping?

Currently, we ship to select countries. Please enter your address at checkout to see if delivery is available to your location and to view calculated international shipping rates.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay to ensure a secure and convenient checkout experience.